Support

We are happy to help — here is how to reach us.

Contact us

The fastest way to get help is the assistant built into the iOS app: open the Profile tab and choose Help and contact. It knows your subscription status and where you left off, so most questions are answered on the spot.

You can also email us at support@credobible.com.

Common questions

I can't sign in

You can reset your password with the email address you used to create the account. If you signed up with Apple or Google, use the same button on the sign-in screen.

Managing your subscription

If you subscribed inside the iOS app, your subscription is billed by Apple — view, change, or cancel it in your device's Settings under your Apple account, in Subscriptions. If you subscribed on this website, manage it from your account.

Deleting your account

You can delete your account directly in the iOS app, from the Profile tab. This removes your account and the data linked to it. If you no longer have the app installed, email us and we will take care of it.

Legal

Our Terms of Service and Privacy Policy describe how the service works and how we handle your data.